Bad Debt

Make bad medical debt recovery fuss-free and late payments a thing of the past with MBD – expertise and experience you can rely on.

It is common for medical consultants to have an element of existing bad debt – this is one of the major reasons why it is extremely beneficial to have a billing partner like us. Using the vast experience within our highly trained team, we consistently deliver impressive collection rates for existing old debt. Our professionally robust yet sensitive processes ensure we achieve a high level of old debt collection. Once partnered with MBD, you’ll finally enjoy bad debts of less than 0.5% on all future billing.

The MBD solution to bad medical debt recovery delivers the following benefits:

We understand that bad medical debt recovery is a demanding process. Accrued debt may have arisen due to heavy workloads, and the billing may have been incorrect in the first place – wrong CCSD coding, unbundling, incorrect patient and treatment information are typical occurrences that can cause patient debts to remain uncollected, which then take time to investigate and resolve.

Many medical professionals mentally write off bad debt when it gets beyond a certain age because there simply isn’t the time to tackle it. MBD fills this gap with an experienced, skilled collections team that has an outstanding success record – we make it our sole priority to turn the older columns of your debtor’s ledger into cash. And with us taking care of collections for you, your practice will enjoy future billing that has less than 0.5% bad debt.

Frequently Asked Questions

A. Most new consultants who join MBD have an element of old debt that has not been collected successfully. We have robust systems in place to manage the transfer and collection of ageing debt, as well as handling your new billing so that it runs at maximum efficiency. Our proven track record ensures we provide the best-practice solutions to medical billing and collection
A. Over the years we have taken over from many secretaries who were happy and relieved that the billing was placed in our expert hands. The collection of monies from your patients is a tricky issue and one that your secretary may not be trained to deal with, especially when challenges arise. By working with a specialist medical billing company, both you and your secretary can focus on the main job at hand, which is taking care of your patients.
A. We provide a FREE Billing Health Check via a face to face meeting at your convenience. The findings from our audit are then compiled by our specialists into a comprehensive report that will be forwarded to your practice within two business days. From this foundation of comprehensive understanding, we will fit into your private practice as a seamless partner that you can absolutely rely on.

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