Welcome to Our Patients Page

Paying a Medical Bill made stress free – your healthcare provider uses our advanced financial administration services so they can concentrate on you the patient.

MBD is an experienced specialist medical billing and collections company, based in the heart of London’s medical nerve centre, Harley Street. Our efficient services benefit many of the leading medical consultants and private practices across the UK.
Medical consultants and private practices ask MBD to manage their billing and collections requirements so that they can concentrate on the clinical side of their business

– in other words, focusing on giving you the best possible care. As a patient, we will work directly with your medical consultant to collect the monies due from your Insurance Provider and/or directly from you. Typical charges that would be made directly to you would include uninsured work, excess on an Insurance Policy and a shortfall on your Insurance Cover.

Three Easy Options

Please feel free to speak to or email our specialist team if you have any further questions or would like to discuss your individual circumstances with regards to paying a medical bill.

2.

Give us a call to pay over the phone

3.

Electronic Bank Transfer

Popular questions you may have about paying a bill

A. We act on behalf of medical consultants and private practices to manage their billing and collections requirements, so that they can focus on giving you, the patient, the best care possible.

A.  There are a number of reasons why you would receive a bill from Medical Billing Direct:

  • There is an excess on your Insurance Policy which you are liable for.
  • You have exceeded the financial limits of your Insurance Policy, meaning the treatment/consultation was not covered. This is referred to as a shortfall.
  • Your Insurance Policy was not active when the procedure/consultation took place.
  • Insurance Providers have defined rates for consultant fees. If your consultant fees are higher than the Insurance Providers rates, you are liable for the difference.

A. We apologise for the overlap. If you have recently paid the Invoice, please contact MBD with your payment details so that we can immediately reconcile your account, thank you.

A. If you are having difficulties paying an Invoice, it is very important that you contact MBD as soon as possible. By being pro-active, we can work out a plan to settle the debt.

A. Please feel free to speak to or email our specialist team if you have any further questions or would like to discuss your individual circumstances with regards to paying a medical bill.